Legal

Privacy Policy

Last Updated: August 2025

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have regarding your data.

1

Information We Collect

Account Information

  • Name and display name
  • Email address
  • Password (stored in encrypted form — we never see your plain-text password)
  • School or organization name (optional)

Usage Information

  • Browser type and version
  • Device type and operating system
  • IP address and approximate location
  • Pages visited, features used, and actions taken within the platform
  • Analytics data to understand how the service is used

Educational Content

Lesson plans, vocabulary sets, worksheets, and other content you create, upload, or save within Limi.

2

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Limi platform
  • Power AI lesson generation and personalize content recommendations
  • Process payments and manage your subscription
  • Send service-related communications (receipts, security alerts, feature updates)
  • Respond to support requests and inquiries
  • Maintain the security and integrity of the platform
  • Comply with legal obligations
3

AI Processing

Content you submit — such as lesson topics, grade levels, and learning goals — may be processed by trusted AI providers (such as OpenAI) to generate educational materials. We do not use your content to train third-party AI models beyond what is required to fulfill your request.

We select AI providers with strong data protection commitments and process only the minimum data necessary to deliver the service.

4

Data Sharing

We do not sell your personal data. We may share information with:

  • Payment processors (e.g., Paddle) — to handle billing and subscription management
  • Hosting and infrastructure providers — to operate the platform securely
  • Analytics providers — to understand usage patterns (data is aggregated and anonymized where possible)
  • AI service providers — strictly to generate educational content on your behalf
  • Legal authorities — when required by law, court order, or to protect our legal rights
5

Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted password storage, and access controls to protect your personal data. While no system is 100% secure, we take reasonable and appropriate steps to safeguard your information.

6

Data Retention

We retain your personal data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where retention is required by law.

7

Children's Privacy

Limi is intended for use by educators and adults. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us at privacy@limi.ai and we will promptly delete it.

8

Your Rights

Depending on your location, you may have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate or incomplete data
  • Deletion — request that we delete your personal data
  • Portability — request an export of your data in a machine-readable format
  • Objection — object to certain types of processing
  • Withdrawal of consent — withdraw consent where processing is based on consent

To exercise any of these rights, contact us at the email below.

9

Contact Us

Contact us at privacy@limi.ai

We aim to respond to all privacy-related requests within 30 days.